The more you drive with Jelpala, the more exclusive benefits you unlock. Performance is updated monthly.
Encourage continuous driver activity and reward consistent participation
Recognize and retain high-quality drivers to maintain service standards
Provide fair and transparent opportunities based on performance
| Level | Benefits |
|---|---|
Ace Top 5% |
|
Best Top 6 - 20% |
|
Core Top 21 - 50% |
|
Dream Below 51% |
|
| Activity | Points |
|---|---|
Sign up complete Completion of driver signup | +200 |
Sign up with referral When you sign up with a referral | +300 |
Refer a Friend When your referred friend signs up | +100 |
Second-level referral When your referred friend refers another friend who signs up | +70 |
Unregistered truck stop recommendation Location added to the app | +30 |
Parcel delivery completed Per completed delivery | +10 |
On-time arrival Arrival within ETA | +10 |
Customer rating ★5 | +30 |
Customer rating ★4 | +20 |
Daily route update Route information updated | +10 |
| Activity | Deduction |
|---|---|
Parcel loss Exceptions may apply for reasonable cause | Account termination |
Parcel damage 3-month suspension (exceptions may apply) | -300 |
Mission incomplete due to traffic accident When driver is at fault | -300 |
Mission incomplete due to vehicle breakdown Applied only if caused by driver negligence | -100 |
Mission failure Due to incorrect route update | -200 |
Delay over 3 hours / Non-stop trip not maintained 3-month suspension (exceptions may apply) | -300 |
Cancellation after accepting a request | -100 |
Delivery delay (20+ minutes) Without reasonable cause, based on ETA | -60 |
Delivery delay (10+ minutes) Without reasonable cause, based on ETA | -30 |
No activity for 30 days Automatically deducted every 30 days | -50 |
Low customer rating ★1 Exceptions may apply | -300 |
Low customer rating ★2 Exceptions may apply | -200 |
Low customer rating ★3 Exceptions may apply | -100 |